I had ordered a LG refrigerator from snapdeal on 15th oct 2015 and did the payment through credit card. After a week I.e on 23rd oct 2015 I got a mail from snapdeal that my order has been cancelled due to stock issues. If the product was out of stock it should have been displayed on their website and it shouldn’t have let me purchase it or atleast they should have informed me in a day or two. But they didnt bother to inform. On the expected delivery date they send a mail stating that my order has been cancelled due to stock issues. But when I checked on their website the same product is available on their website but without discount.
If snapdeal didnt want to sell the product with the particular discount why did they display the discounton their website. This means they are misleading the customers.
I just want them to deliver the product in the same price which I have paid them or I want full compensation of my money they used for 8 days.
The details of the product purchase are as below.
Order ID : 3205023803
Order placed on Oct 15, 2014, 06:31 PM
Shipping Address Athel Rakesh Pereira,
‘Primrose’ Nansher-wadi, Near Mulgaon Church, Tamtalow bus stop, Vasai West.,
Thane, Maharashtra, 401201
Mobile : 9920468348
Total Amount Rs 51500
Discount Applied (-) Rs 9150
Paid Amount Rs 42350
Order Details
LG 420Ltr GL-479GEX4 Double Door Refrigerator Bouquet White
Quantity : 1
Unit Price : Rs 51500
Offer Discount : (-) Rs 5150
Promo Applied : (-) Rs 4000
Subtotal : Rs 42350
Suborder ID : 4339644880
Status : Cancelled
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