Hello
I bought kenstar geyser last year ie november 2013. As unexpected, it stopped working within its first year. I called upon the customer care to fix it. But the service is extremely poor. I had to take off from my office for 4 days just to attend the service mechanic. Even after 4 days it is not working fine and this time to work around and save his work, mechanic pulled off the faulty pressure regulator from the geyser which could lead to serious truobles like bursting of geyser. This irresposnsible behaviour is not acceptable at all. So I want compensation for the same and as geyser is in warranty period, it should be fixed asap.
extremely bad and faulty service
Comments
3 responses to “extremely bad and faulty service”
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Dear Yogesh,
We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [email protected] and we will put all our efforts in trying to help you out.
Regards,
Online Team
Videocon -
The r giving a mag that I have won money so Pl give u r address and detail should I give them my address or not
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Dear kenstar team
I have already mailed on both the mail ids but the problem has not been solved yet. I have clearly mentioned my phone number in both the mails so that you can call me directly in case you really care your customer.
Call me at 9990977193 to avoid any further delay
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