Got D.O.A Still handset with me because of not getting a proper response either from eBay or Seller

Hi Sir,

I have purchased Micromax for my mobile Canvas Nitro A310. (Pay paaisa id 37460424360) ( Speaker Dead) from ebay.

I purchased this mobile from ebay on 25 th.Still I am not able to use it.As I contacted the Micromax service center they provided the D.O.A dated 4th Oct.

As ebay customer care member informed me I sent a mail to ebay ([email protected]) on 4th October.Till now ebay has not contacted me and given a resolution.

I contacted them 3 times and I got different action items from each of them.Finally as per my discussion on 17th oct with ebay they have asked me to contact seller and ask him to send D.O.A approval request to ebay.

I mailed and further called the seller and he agreed that he will respond to the mail and after that I need to send this item to him. Till now he also not responded.

So even after getting a D.O.A I am not able to get it replaced.I believe there will be expiry period for this D.O.A ( dated on 14 th Oct 2014).So both ebay and seller is trying to expire that period and make me fool so that they don’t have to replace or refund this item.

I typing this mail at this time (3:11 AM IST) because I am exhausted even after crying to ebay and seller.

I hope i have trow this mobile in my dust bin and never ever believe ebay and buy anything from them.

Thanks,
Jayasanker
+919025649391
mailid: [email protected]