no signal strength in tata photon dongle

since few moth i am using tata photonplus dongle with very gud speed nd full signal …. but from last few days it is not working …it is showing 0% signal strength… i had talked to customer care executive but didnt got any proper solution…plss help me and take me out from dis problm…i hope i will soon get a solution in my id….my dongle no. is9235858003…plss give the response in my email id and can also give response in my contact no 9125597454


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