Discrepancy in Vodafone Postpaid Bill – amount deduction towards Downloads

Vodafone has deducted amount towards Downloads that i am unaware of and have never downloaded.

The download mentions :
Hello1_tvallsouth_
deals_mydala_99.

When i spoke to Vodafone customer care, they told i might have downloaded so the reflection is in the bill.
I haven’t received any SMS or mail regarding the activation of any of above plans.

Request Vodafone to look into it and revert the money.


Comments

2 responses to “Discrepancy in Vodafone Postpaid Bill – amount deduction towards Downloads”

  1. Hi All,

    Vodafone had called up and informed that they will adjust the deducted amount in next bill cycle as the current months due is already paid.
    Thanks to Vodafone and Consumer forum for listening.

  2. Hi Theivanai,

    We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1mi0sYK

    Regards,
    Vodafone India

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