Respected All,
I MR. AMIN HUSSEN an Savings Account Holder of Mission Rao Branch(Kolkata) and my Account number is 20113314965.Through this email I want to inform you that in last month(July 2014) the validity of my Debit Card number (4213 3717 1000 9531) has been expired and I have got an SMS on my Registered mobile number.
After that I visited to my Branch 4 times and they inform me that a new Debit Card will be issue to you by our Head office within a 10 to 15 days.Today is 26 August 2014 and till now I did not get my New Debit card and also I did not get any SMS regarding this.Regarding this issue I have already mail to there high authority and I have got a reply to visit branch to get debit card.They also keep my branch in CC in that email After finding mail from ATM Back office,I visited again on my branch on 26 Aug 2014 but I find Same Dialog form my branch that is has been not issue by Head office please visit again but they did’t provide me a new instant card.
I also call there Help line number 1800-220-363 for information regarding this issue,they also request me to visit branch.
I don’t know that what I have to do,Kindly Issue me a new Debit Card as soon as possible,because it very difficult to me to do any transactions without Debit Card.
THANKS & REGARDS
AMIN HUSSEN
91 9883670861
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