dear
sir / mam,
I m gulshan , I stay in b-272 j.j colony hastsal uttam nagar new delhi-110059. I bought a bike discover 125M, from deewan motors at c-6 kiran garden nawada uttam nagar new delhi , since 13 june 2014.which registration number is( DL9SAZ 0460) jb maine 1st service krai thi tab tak meri bike thik chal rahi thi but fir thode din ke bad raste me rukne lagi har 1 kilo meter par ruk jati he, mai service center le kr gya tab unhone 1 din bike rakh li or next day kaha thik ho gyi he ab nahi hogi kharab or fir dubara yahi problem a gyi or meri office se chhuti ho gayi us din fir me aadhe raste me se wapas a gya or fir service center le gya fir usne 1 din rakh li or next day yahi kh kr bhej diya ki thik ho gyi he. jb me office ke liye nikla or dhola kua nikla to bich raste me band ho gyi or me ek car ( eco sport) se takkar khane se bach gya varna me mar jata. us din bhi meri office se chhuti ho gayi. fir dubara me bike service center laya tab usne 3 din rakhi jb me bike wapas lene aaya to supervisor( jitender ) kehne laga isme ek part dalega vo hamare stock me nahi he hamne order diya he 15 din me a jayega tum ye bike le jao hamne chala kr dekhi he thik chal rahi he agr band hogi to vo part dal dege me bike le kr a gya or morning me fir vahi problem create hone lagi , next day fir me bike le kr gya to usne 4 din rakh li or kaha 29/07/2014, maine correct 4 o’clock call kiya usi din tab usne kaha ha a jao jab me service center pohcha tb meri bike vo thik karne ke liye le kr gya vrna 4 din se aise hi khadi thi or me apne office time pr nahi pohoch pa rha tha or month ending chal rha tha mera target bhi bike ki vjah se pura nahi ho paya kahi visit nahi kar paya. or maine customercare ko mail bhi ki thi or customer care ko call bhi ki or unhe sari detail batai or maine kaha agar meri problem solve nahi hui to me conjumer court me case karunga unhone kaha thik he sir. aapki problem 3 din me solve ho jayegi but koi problem solve nahi hui. complaint number is( 152561) anyway me kl evening me bike le kr aaya vaha se unhone kaha ab koi problem nahi ayegi maine kaha ye last warning de rha hu agar problem ayi to me conjumer court me case kr dunga or tum sabko aana padega or me ek bhi EMI pay nahi karunga ( supervisor or sab senior kehne lage mujhe ” sir ye dhamki mat do yaha se koi nahi ayega or jo karna he kar lo kuch nahi hota conjumer court me. maine kaha tumhe aana to padega.
members of consumer court me aapse puchta hu maine new bike kyo purchase ki islye na taki new bike me koi problem na aye sir/mam , agar mujhe on road kuch ho jaye me mar jau ya accident ho jaye to uska jimmedar kon hoga me ek middle class family se belong krta hu meri 5 sister he mummy papa or dadi he or me akela ladka hu sari jimmedari mujh pr he or meri salary bhi kuch jyada nhi he. me is bike se bohot pareshan ho gya hu. sir/ mam please is bike ko change krane me meri help kar do ya iska engine change karva dijiye.
I REQUEST TO CONSUMER FORM MEMBERS AND SENIORS , PLEASE SOLVE MY PROBLEM AS EARLY AS POSSIBLE ,
Thanking you,
your faithfully
gulshan
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