Tata Docomo Photon Plus not working since 13 june 2014

recently me mera tata photon plus prepaid ka postpaid kiya hu ek executive ka call karne par uska name hey anushri dey. cit scheme, VII M bidhannagar, kolkata. office ka no. hey 9038884740…unhole bola tha..aap post paid ki jiyiye apka service or bhi bhayeter hoga.or speed 3.2mbps dega..so mare se Rs. 99 or 2 copy passport photograph le gaya he..ek executive ghar me se..lekin uske bad mera photon plus activate nahi huha..welcome letter nahi aaya.( order no. 8631200339710)..anushri ne bola welcome letter ane par mera photon thik ho jayega..lekin aaj 27 july kovi o thik nahi huya..office me call karne per 1-2 din me aa jayega ehi reply karte hey..uske siba her din koyi nayi executive phone utatha hey..or bolti hey thik hey sir upko 2hr bad call karke bolta huu..eske bad call nehi karti..mera photon no hey 9231410748..phir mera monty rentail bhi Rs. 385 bill aa gaye..meyne koy use nahi kar sakta huu..call karne par koyi solve nahi ho raha hey..


Comments

2 responses to “Tata Docomo Photon Plus not working since 13 june 2014”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Mr. Roy,

    We regret for the inconvenience caused to you.

    As per our discussion over call, please be informed that your number has been permanently disconnected on 28-Jul-2014 due to negative verification. Further we would like to inform you that your current outstanding is Rs. 185.

    For further assistance we request you to write a mail to [email protected].

    Thanks and regards,
    Customer Care-Tata Docomo.

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