Unreasonable Data Charges in billing cycle

Jul 24, 2014

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This is in regards to my airtel data bill for number 7709586871. I have received a unrealistic bill of Rs 3500 or more for the data charges which i do not agree upon.

I have been visiting your airtel galary for the past 1 month citing my issue of the bill and also mentioned that i need a clarification for the same! I have been told that the issue would be resolved with immediate effect and its been more then a month now that this stands unresolved!

I keep getting calls from your call center and everytime after i tell the issue i am bieng told that supervisor would get back, which has not happened till date!

My connection has been disconnected without addressing my issue for which I take strong objection!!!

I want to know how this has been done without solving my queries!!!!

I have been using this number for the past 3 yrs and till date there never has been any delay in regards to the bill payment, this time however I would not pay this unreasonable amount in what so ever circumstances.

Comments

2 responses to “Unreasonable Data Charges in billing cycle”

airtelpresence

July 25, 2014

Dear Ruchamahurkar,

This is with reference to your post dated 24 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
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airtelpresence

August 15, 2014

Dear Ruchamahurkar,

This is with reference to your post dated 24 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Unreasonable Data Charges in billing cycle

Comments

2 responses to “Unreasonable Data Charges in billing cycle”

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