Abusive language by airtel

Airtel is just pathetic, its absolute bullshit, a customer care executive is the face of the company, they represent the company and as per the training they should be patient and polite to the customers, I actually Pity Airtel that they have hired such ridiculous people in their company.its a absolute shame.

cell no
9971986900 faridabad.

A executive naming SARITA ( a illiterate lady) from Gurman industries (airtel collection centre)
Was sent me a mail regarding waiver of bill ,but when I confirm from customer care and also airtel store (ref no. 1545386858 dated 23/07/2014 shamsudin) they deny for waiver.

SARITA CALL ME AGAIN WITH (after my call to customer care) THREATING ME TO PAY THE BILL WITH ABUSIVE LANGUAGE AND ALSO CALL MY RELATIVE WITH abUsive LANGUAGE.

I am warning you to write a apology and give, i know consumer rites and according to that i can file a case against your executive along with collection centre and with companywho had been continuously abusing me also my sister in law. Airtel was anyways not very satisfactory in its services and with such gesture you have shown the class of your company. i want a strict action against your executive. kindly note the number i have been receiving calls from, 011-41061630.
hope you understand in maintaining the standard of your company. I will file a police complaint against your executive for harassing and abusing my family members.you have no rights to threaten your customers.


Comments

3 responses to “Abusive language by airtel”

  1. Dear Mr. Garg,

    This is with reference to your post dated 23 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Mr. Garg,

    This is with reference to your post dated 23 July 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel Customer Service Team)
    Bharti airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. A. Chakrabarti Avatar
    A. Chakrabarti

    I am having same issues! Can you please help me and give some advices.

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