This is with reference to my Airtel 3G Dongle having number as 7738367388 and having relationship number as 1053564101. I had taken Airtel 3G Dongle on 11th September 2013. I used the the services of Airtel till 22nd March 2014. After which I felt no need for the 3G dongle and I sent written request to Airtel to disconnect the line permanently. By 30th March 2014 I got confimation that my line has been permantly disconnected. I got shocked when on 26th June I receive bill from Airtel for Rs. 1460.69. The bill was 2 months. I spoken to billing executive and informed them when they called for reminder that I have already cancelled the line then why I recived 2 months bill. Please look into this matter on high priorty basis and get the bill cancelled imediately.
Wrong Billing
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3 responses to “Wrong Billing”
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Dear Mr. Agarwal,
This is with reference to your post dated 17 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Mr. Agarwal,
This is with reference to your post dated 17 Jul. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [email protected]
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Mr. Agarwal,
This is with reference to your post dated 17 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
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