CONNECTIVITY pROBLEM EVEN AFTER 2 MONTHS

Dear Sir,
I have been idea customer for last 6 yrs. i live in gandhi nagar Bhopal (MP). for last 2 months i am having call connectivity problem when i call to my home town Hapur in UP on BSNL Landline(code:01222…). The response comes”dialled number is out of service “. With same handset, i am calling using Airtel number and the call is going thru and i am able to talk with my parents there. i have Registered my complained twice in idea customer care but they put blame on BSNL. I have also communicated with BSNL Hapur/Ghaziabad, but they say its IDEA PROBlem. So kindly see as problem persists and Idea people are saying that number does not exist and are not seriously taking it
Thanks and Regards
Nitin Muchhal
Bhopal
Mob Number 9977744587
email: [email protected]


Comments

2 responses to “CONNECTIVITY pROBLEM EVEN AFTER 2 MONTHS”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to inform you that your complaint for coverage has been resolved. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

Leave a Reply

Your email address will not be published. Required fields are marked *