not able to use 3g

I hav airtel postpaid connection in which i got 1gb 3g data as free end of free data i had purchased smart bytes called 2gb 3g data at 475/- aftr activation of this data i got a massage frm airtel that i hav consumed my 100%of data comnection and ur speed is rewised after that i am not getting the 3g speed i call to costumer care more tham 4 times i did not got any resolution the cca done manuel setting as well as they send new settings nothing happend so i want a stric action against the company


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2 responses to “not able to use 3g”

  1. Dear Customer,

    This is with reference to your post dated 11 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Customer,

    This is with reference to your post dated 11 July 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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