Item not received from E-Bay

Hi, I’ve ordered Nokia 108 mobile last month(22/05/2014) from EBAY and still I’ve didn’t receive the item yet.Waiting more than a month and no response from seller and EBAY. It’s really frustrating and worst experience in EBAY. I’ve opened the refund claim also but nothing is working out.

The transaction details are given below:

Claim ID: 521975
PaisaPay ID: 36413681609
Item number: 111336907702
Amount: 1,990