non refund of balance

after filing complaint on consumer forum regarding unnecessary balance reduction of rs 16o for my number 9878547385 on 19 june 2014 a executive from airtel called and aggred that balance was reducted because of some error nd balance will be refunded bt no action has been taken so far all i want is my balance back as soon as possible


Comments

2 responses to “non refund of balance”

  1. Dear Customer(9878547385 ),

    This is with reference to your post dated 21 June 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Customer(9878547385 ),

    Kindly read the above date as 20 June 2014 in place of 21 June 2014. This was due to the human error. We regret for the inconvenience.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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