Fraud Billing Vodafone

Hi Team,

Good Afternoon,

Vodafone Complaint Subject Line :- Nitya Nadar – 9870788582 [#4495328]

This to inform you that now a days, Vodafone Company Services not Up to the mark, I Have billed With 2600/- On April 2014, and they reduced to 1800/-, i have payment 50% of the bill of Rs -900/-

Issue:-

1- Billing Period 17 To 18 Every Month.
2 – I have De-Activated 3G Plan of 2 GB On 27.04.2014 ( Used Less Than 2 GB and Charged 135 As per Pro-data Basis
(I) Message from Vodafone Customer Care on 27.04.2014 at 7.51 Am, YOU HAVE CONSUMED 1672.84 MB Approx in your 3G PLAN ( Screen Shot Message Available )
(II) But Vodafone Customer Care De – Activated On 26.04.2014. How Can It Possible I have De- Activated Plan on 27.04.2014 But That have Active the plan till 26 .04.2014.
3 – I Have Activated 3G Plan Of 1 GB On 27.04.2014 ( Used Less Than 1 GB And Charged 175 As Per Pro Date Basis.
(I) Message from Vodafone Customer Care on 14.05.2014 at 12.25 Am YOU HAVE CONSUMED 819.20MB Approx in your 3G PLAN ( Screen Shot Message Available )

That Means i have not Cross 2 GB Plan & 1 GB Plan on my Billing Circle.

Important Problem:-

1 – 12 Mail Forward to Vodafone Customer Care [email protected].
2 – More than 16 Times Spoken to Vodafone Customer Care.
3 – 3 Times Visited To Vodafone Store (1st Thane,2nd Sion & 3rd Lower Parel Corporate Office Vodafone)

Every Day Call for Vodafone Recover er Team 022 – 71636986 Asking for payment 899.90/-

I don’t Want to change may number.

Kindly Take some Action ASAP.

Warm Regards,
Nitya Kumar Nadar
Mumbai


Comments

3 responses to “Fraud Billing Vodafone”

  1. Hello,

    Please let us know a suitable time to contact you as we weren’t able to speak with you when we called on your number.

    Regards,
    Vodafone.

  2. Hello Nitya Kumar Nadar,

    Please suggest the best time for us to get in touch with you since we were not able to speak to you on the number you shared with us.

    Regards,
    Vodafone.

  3. Hello Nitya Kumar Nadar,

    Please let us know an alternate number & a suitable time between 9AM and 6PM to contact you as there was no response when we called on your number 9***7****2 at 18:04 pm yesterday.

    Regards,
    Vodafone

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