UNAUTHORIZED TRANSACTION MADE BY ICICI BANK CREDIT CARD.

Jun 18, 2014

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Sir/Madam,
Hacked my ICICI BANK credit card(4375510189029009) on 21/05/14 and this day made two transactions to S/TEMAYDER form TURKEY ANKARA (transactions number are 450120 & 537019)without my knowledge.
1st transaction is rupees 28,713 ( Twenty Eight Thousand Seven Hundred and thirteen) and an other transaction amount is 22,604 (twenty Two Thousand Six Hundred an Four) . This all transaction come in my knowledge on 22/05/14 at 11.30pm, that time blocked my card and rise to above complain, but customer care representative not rise any service request number, he totally disagree to rise service request number and tell me rise to F.I.R at police station. Next day rise FIR at Lalbazar joint commissioner of police(crime) and behala police station and also rise service request number(SR321564980) by online on 23/05/14. All two international transaction made without informing to me by calling or SMS, this is totally fault of banker and responsible for the same.
Till date not taken any action from banker end.

Kindly quickly taken necessary action for return back my above mention money.

Thanking you,

With regards,

SUKALYAN PURKAIT
Mobile No – 8420034405

Comments

3 responses to “UNAUTHORIZED TRANSACTION MADE BY ICICI BANK CREDIT CARD.”

ICICIBank_Care

June 20, 2014

Dear Mr. Purkait,

We are sorry to hear about your experience. We are working on your complaint and will get back to you.

Regards,
ICICI Bank Customer Service Team
Rohayati binti Ayub

July 5, 2015

Dear
sir/madam
Im from Malaysia have a friend in Turkey. He would like to sponsor for expand my school €200,000.00 Euro. I except and agree. After i give all imformation/detail to the bank by email. The bank email that i must open account . The fee for opening is €1200.
So i need to know why the bank not ask me about my signature. Whoever want to open account must get a signature. Without signature the account cannot be open. I wonder why.
The bank said opening account for easy transfer from my friend account to my account with ur country.
After transfering done. I will transfer the money to my local account in Malaysia. It is TRUE.
And one more thing. Do i have to pay for code number or whatever to open my internet banking.
Im afraid and scare if this is a fraud and scam.
I dont want to loose my money for pay everything.
help me.
thank you

this urgent need response ASAP.
ICICI Bank Cares

July 30, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (038541_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

UNAUTHORIZED TRANSACTION MADE BY ICICI BANK CREDIT CARD.

Comments

3 responses to “UNAUTHORIZED TRANSACTION MADE BY ICICI BANK CREDIT CARD.”

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