BAD SERVICE OF MICROMAX

I BOUGHT I MICROMAX PHONE.AND AFTER 8 DAYS IT STOPPED WORKING .
SO I SUBBMITED IT TO MICROMAX SERVICE CENTRE UNDER WARRENTY PERIOD ON 27 JANUARY 2014 AND FROM SCIENCE THEN I HAVENT RECEVIED THE CELL PHONE.
AND WHENEVER I CALL TO INQUAIRE ABT IT THEY ALWAYS SAY THAT IN ONE WEEK TIME U WILL GET THAT I NEVER GOT SCIENCE THEN.
DNT KNOW WHAT TO DO.
???