Unnecessary download charges by vodafone India

Dear Sir/Madam,
I received my Jan 2014 vodafone postpaid bill and they are unnecessary charging me for downloads that I have not done. When I sent email to their corporate email address they are not in a position to give me any satisfactory answer and keep on copy pasting same replies to me again and again. I called their customer care and they are also very RUDE. When I requested to transfer to their superior they transferred me to some other IVR and forced me to disconnect the call. This is irresponsible behavior from Vodafone side and seeking for justice on the same. They charged me Rs 188 for downloads that I never did.

Regards,
Sudhanshu


Comments

One response to “Unnecessary download charges by vodafone India”

  1. Vodafone India Avatar
    Vodafone India

    Hi Sudhanshu,

    Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1nv21zz

    Regards,
    Vodafone.

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