Airtel is just pathetic, its absolute bullshit, a customer care executive is the face of the company, they represent the company and as per the training they should be patient and polite to the customers, I actually Pity Airtel that they have hired such ridiculous people in their company.its a absolute shame. i agree there was a delay in paying bill due to some sad demise in home. but your executive was so inhuman and cruel. I am warning you to write a apology and give, i know consumer rites and according to that i can file a case against your executive who had been continuously abusing my mother and father also my sister in law. Airtel was anyways not very satisfactory in its services and with such gesture you have shown the class of your company. I have made the payment of my due amount online reference id is 996731 and i want a strict action against your executive. kindly note the number i have been receiving calls from, 8450977801. hope you understand in maintaining the standard of your company. I will file a police complaint against your executive for harassing and abusing my family members.you have no rights to threaten your customers.
Airtel customer care executives threaten customers
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2 responses to “Airtel customer care executives threaten customers”
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Dear Customer,
This is with reference to your post dated 29 May 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at [email protected]Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Customer,
This is with reference to your post dated 29 May 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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