Complaint Against Reliance Netconnect Service

I own a prepaid Reliance Datacard 9343498862.
Recharged for Rs.444 (5GB with 30 days validity) on 16-May-2014.

After recharge i was unable to use the data available.
Stepped into Reliance World, Vijayanagar, Bangalore.

They checked and couldn’t resolve the issue, hence registered a complaint – 220399832.

I’m waiting since then for a response from Reliance.
Yesterday i got a message stating they tried to reach me but my number was busy, but i haven’t got any calls from them in the past 2 days.

Raising the complaint as its already 5 days and the plan expires in another 25 days.

I kindly request Reliance to please respond to customers on time and try to fix the issue, or please refund recharged the money back.

Thanks,
Srivatsa.
email : [email protected]
Ph : 9964246096.
Bangalore, Karnataka, India.


Comments

2 responses to “Complaint Against Reliance Netconnect Service”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications

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