SBI Card Fraud

I faced a situation yesterday. Two transactions (CASH WITHDRAW) of Rs 10000 and Rs 2000 were made on my SBI credit card in Sector 27, Noida SBI ATM (informed by SMSes) when I was at Gurgaon with my family and friends at a social gathering. I have 10-12 people who saw me there with my card still in possession with me and infact helped me in reaching the SBI customer care to block the card. The executive blocking my card was rather rude saying how can that be possible.. However, I have all proofs that I was in Gurgaon and in possession of my card, when these transactions took place in Noida.
Nevertheless SBI customer care executive insisted that I fill the dispute form and send it on the email id [email protected]. Being an ex-crime reporter and from media background, I rather filed an FIR first and sent a copy of the same alongwith the above form. Still, reading about the experiences of various people with SBI credit card on this website, I am unsure if I can still avoid paying the above amount from my pocket. BUT I am determined that if they do not close this dispute in my favor, I am in all mood to move the concerned court along with the above said FIR and drag the SBI guys too in this matter. I am not closing this matter so easily.