I am using Airtel Postpaid number 8974059042 since last 1years and I am unable to understand that why Airtel team is so back in providing the proper resolution to any complaints. I am having the concern with my billing issue and till now Airtel have not resolved it. My bill has been generated of Rs.2476.14 as It should be generated of only Rs.1599+ Service Tax (As informed to me by customer care executive while changing my Plan).. And Nowhere they have mentioned in their website that the calls to landline (Local+Std) will be chargeabale and it will not be applicable in any of the toppings and even no one from their customer service team has told me about these information while changing the plan. So, I request you to kindly look into these case in priority basis and provide me a proper resolution with a compensation of Rs.500 towards these harassment.
Waiting for a positive response from Airtel Team.
Thanks & Regards
Pradeep Gupta
9235369999
Airtel Wrongly Billed
Comments
3 responses to “Airtel Wrongly Billed”
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Dear Mr. Gupta,
This is with reference to your post dated 02 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Mr. Gupta,
This is with reference to your post dated 02 May 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [email protected]Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Mr. Gupta,
This is with reference to your post dated 02 May. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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