deducted main balance

i used tata docomo no 8410768768.
i have recharged 127 rs and get 100rs main balance and 500mb 3g internet. i have left with 17mb internet balance but they deducted my 92 rs from main balance and when i complaint for this customer care representative says system is busy and after that they not take my call.
please sir do favour for me and give back my 92 rs balance from the company in my mobile no..
i higly obliged to you.
murli manohar bhatt
8410768768


Comments

2 responses to “deducted main balance”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Mr.Bhatt,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Mr.Bhatt,

    As per our discussion over the call on your number 8410768768, we would like to inform you that as per checking our records we found that there is no wrong charges you have been charged correctly as per the data usage. Hence, there is no discrepancy.

    Thanks and regards,
    Customer Care
    Tata Docomo.

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