complain against aircel telecom company

sir
my aircel no is 9782250409 i recharged my account from amount 100 from the local retail shop on date 31 march 2014
i got conformation sms from company the sms is
207:Txn no RJR14033111372300256 to recharge MRP 100 is successful.
but the recharge amount is not add in my account and customer care is not responding my call