balance depletion without use of bsnl services

sir, i m continuously troubled due to deduction of rs 10 or rs.20 in my mobile. Today on march 31, 2014 i received an sms from bsnl company saying that “Thank u for using wallpaper service. u have been charged rs. 10 for this”.., in spite of the fact that i have not used this service. plzz help us sir if u really want welfare of people. i m from very poor family where it is quite difficult to have our meals twice a day. otherwise i have to go to either consumer court or even supreme court.


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