Online Consumer Forums and Consumer Complaints Site

Fraud from Snapdeal in Mobile Lenovo K900 32GB

—

by

Consumerforums admin
in

Sir,
I had purchased a Lenovo K900 32GB mobile from Snapdeal.com in Jaunary’14 for Rs. 24000/-.

But in less than 2 months its giving problem in charging. I visited its service centre in Rohini, without any complaint in Snapdeal.

First of all they told me that the charger model C-P40 I’m having is not for this mobile K900. Its charger model is C-P36. Anyway they keep it for 3 days and returned me and said that now it is ok but use its original charger C-P36.

I contacted many times to Snapdeal asking for the replacement for its charger, but till date not got any satisfactory reply.

They cheated me and sent the wrong accessories.

Kindly help me to come out of this problem.

Comments

2 responses to “Fraud from Snapdeal in Mobile Lenovo K900 32GB”

  1. Snapdeal Avatar
    Snapdeal

    Dear Harleen Kaur,

    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

  2. Snapdeal Avatar
    Snapdeal

    Dear Harleen Kaur,

    Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [email protected].

    Regards,
    Snapdeal Online Team

Leave a Reply

Your email address will not be published. Required fields are marked *