tata docomo post paid bill paid,but my numbers are blocked

i have paid my bill of amount 1200 for the number 8961479648 and
9038000719 on 12th feb ,2014. more than a week passed,but it is not
updated.now my 2 phone numbers are blocked.
the transaction id is IGQ9017075,i have registered 2 complains ,1st time they reactivated the numbers,but now without solving the problem,and without any info,they have blocked my both numbers.they didn’t even inform me,that the complain is even solved or not. i have sent them all the details of transaction.my alternate contact number is 9609950650.mail id is [email protected]