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response my query

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this is vasanth from chennai i have postpaid connection in airtel today i’ll call to airtel postpaid customer care regarding my internet speed is too slow after i’ll clear all the payment one of the airtel executive has pick my call and transfer the call our senior manager but no one response my query

note: i’m waiting this call on mute approximately 15-20 minutes then disconnect my call this is irresponssible for all airtel user please call to my alternate number and provide the solution for the same thanks for understanding

Regards,
Vasanth.G

Comments

2 responses to “response my query”

  1. airtelpresence Avatar
    airtelpresence

    Dear Vasanth,

    This is with reference to your post dated 03 March 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]
    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtel presence Avatar
    airtel presence

    Dear Vasanth,

    This is with reference to your post dated 03 March 2014

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]
    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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