I am from Karwar(Karnataka) and working in Indian Navy . I own an HCL lap top, which was under warranty. Suddenly it was not switching on. So i deposited it with the authorized service centre at Panaji, Goa. Centre name is ASIC technologies and the concerned person is Mr. Amod . Cell number is 09987115524. The lap top was deposited on 20th of Dec 13. Whenever i call them they say part is still not come from HCL. Many a times i called up HCL customer care also, but no satisfactory answer was given. Whenevr i ask them to connect to their senior, they dont. They make me wait for 15-20 min daily, costing much on phone. Today after 68 days also my laptop is with them only. Please help me out. With out laptop I am unable to handle anything. I am very busy and getting retired also. I need the lap top at the earliest. HCL customer care is 18601800425 and my complaint number is 8504046397.Thank You
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