Ordered Lloyd, 4 in 1 Personal Cooler from homeshop18, when I opened the box 3 wheels were broken and the cooler body near to the wheel is broken too. I raised a complain to the customer support and in spite calling them for 6 – 7 times no one has come to collect the cooler and every time I call them they assure me that a reverse pickup is arranged and someone will come to collect the defective product from my home and no one turns up. From 15 days product is lying at my home which is useless for me and it seems I have waisted 6000 rupees behind a waist product. No I dea what to do about it….first worst experience with online shopping…I would never go back to homeshop18 and suggest you all avoid buying from them they bluff and cheat on customers….hopeless services with worst customercare…requesting consumer court to take action against homeshop18 and please get my money back from them…thanks
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