I bought Airtel 3g dongle with mobile account no:1039744962 in April, 2013. I used it till May. In May [month end] I shifted to navi mumbai, near vashi. And had network issue with airtel dongle because of which I was unable to surf internet. I called airtel representative at end of May, 2013 and asked them to stop services. Which was stoped in June. When I surrendered dongle to vashi airtel gallery I asked them to use deposit [which was taken while purchasing the dongle] to balance out the bill. At that time Airtel representative said ok. In July, I got a bill of 2220 Rs. and a court notice with a reference number of Rima Shetty. I called Rima Shetty, she said to pay the bill and then she would refund the deposit. When I told her I would only pay the bill of June as it wasnt my fault. She agreed, I paid the bill and closed the matter. I never got my deposit back. When I called Rima Shetty for deposit I couldnt complete my conversion due to disturbance in line. When second time I called her she never received my call. Now again I got a bill from airtel saying overdue of Rs 520 with reference of Dharam Pal Yadav. I am fed of these things. Sort it out or I else I need to file case against Airtel in consumer court for harassing me.
Contact me at: [email protected]
For harassing to pay bill of a unused services
Comments
3 responses to “For harassing to pay bill of a unused services”
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Namaste Harshada,
This is with reference to your post dated 12 October 2013.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter – http://www.twitter.com/airtel_presence
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Namaste Harshada,
This is to inform you that your concern listed 12 Oct. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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Namaste Harshada,
This is with reference to your post dated 12 Oct. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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