I just 30 mins ago received a message on my Idea mobile no.7620222020 stating that Dear customer thank you for downloading hollywood beuties from handygo. You have been charged Rs.50
But I did not downloaded anything and after calling customer care they say you might have downloaded this.
deduction of 50 INR without downloading anything
Comments
2 responses to “deduction of 50 INR without downloading anything”
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Dear customer,
We wish to affirm that your concern has been acknowledged and complaint for VAS activation dispute has been initiated with us; under reference number 1-38626877223 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
Your complaint for deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the download content assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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