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SBI Credit Card Blocked After Full Payment of Amount Outstanding.

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My SBI Credit Card was blocked immediately after I cleared the entire amount outstanding. I contacted the Nodal Officer but the response was very disappointing. Below is the response I received:

“We would like to inform you that we are unable to process your request regarding reactivation of your SBI card account as desired by you.

We understand the disappointment, which may have been caused to you in this regard. However, we would like to share that our business decision was taken in good faith and is in no way indicative of your credit worthiness.

Please feel free to contact us should you require any further assistance or clarification.”

The above response makes no sense. In fact, it is a contradiction in itself.
I have no inclination whatsoever to contact them again, but I would like to know exactly why they have refused to reactivate my Credit Card.
I wonder how many customers have suffered similar fates.

Comments

4 responses to “SBI Credit Card Blocked After Full Payment of Amount Outstanding.”

  1. SBI Card Avatar
    SBI Card

    Dear Dr. Lalhmachhuana ,

    We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 122709 in your mail to enable us to address your concern on priority.

    Regards,
    SBI Card

  2. SBI Card Avatar
    SBI Card

    Dear Dr. Lalhmachhuana ,

    We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [email protected].

    Regards,
    SBI Card

  3. SBI Card Avatar
    SBI Card

    Dear Dr. Lalhmachhuana ,

    We would like to share that we have sent the communication at your mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.

    Regards,
    SBI Card

  4. Rajendrakumar Bhatt Avatar
    Rajendrakumar Bhatt

    Dear Dr. Lalhmachhuana

    This is Regarding Fraud Happened to myself..
    The Account Holder of Dawrpui Branch , Mizoram in SBI
    Receivers Account Number in SBI : 20177879416
    Receivers Name : Robert Lalrampuia
    Amount : 127,600 INR

    This Person has cheated me with Fake Documents of Immigration and Fake Visa.
    I have FIR in Police also.

    I have sent NEFT Check Payment to the Account Holder in Dawrpui..but this Payment will be transffered in Monday Monrning 21-April-2014 , as i Have tracked the NEFT Transfer Number

    Request u to Cancel/Hold the Amount in this account so my money can be saved.

    My Account Number in Bank of Baroda is : 07550100017546
    IFC Code from Which I have sent the Amount through NEFT is (IFC : BARB0VALLAB)
    Kindly let me know your contact or contact me on : +91 9898942273 (to avoide Fraud)

    Regards
    Prof Rajendrakumar Bhatt

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