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delay in fund and lack of response

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by

AdminPost
in ,

Location/place: gohana

Name of company/service: snapdeal

i had ordered a product from snapdeal,product id of that is 1207087014.
the product was faulty and i had returned the same within 3 days as directed by the snapdeal representative. the complaint id is 3065280. from that day onwards i havent recieved any call or mail from company. despite my regular follow up calls no response from their side. i m always asked to wait for 24 hour n its been 16 days and i m still waiting for their call and my money.

Comments

2 responses to “delay in fund and lack of response”

  1. Snapdeal Avatar
    Snapdeal

    Dear Rosey,

    We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 20th september 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

  2. snapdeal Avatar
    snapdeal

    Dear Rosey,

    Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [email protected].

    Regards,
    Snapdeal Online Team

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