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Product not delivered and Money also not refunded

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by

AdminPost
in ,

Location/place: Visakhapatnam

Name of company/service: Snapdeal

Sir
I bought a Apricoat nonstick order no 1124450266,set for Rs 499, but neither the item is delivered yet nor the money refunded to me. i have sent them many e-mails. I spoke to their customer care many times. now they all recognize me, and disregard my phone. if at all they attend my phone they engage for 15-20 minutes. but till now they could not give me any solution, i spoke to mr Abhisek, Ms Minakshi they spoke to senior, and assured me that money will be returened soon and by monday i will get notification. Nothing is done on following til now regarding my email dated 30 Jul(I HAVE PLACED ORDER ON 23 JUL 13. I HAVE NOT RECEIVED THE SAME YET. THE ORDER NO IS – 1124450266, PLEASE DO THE NEEDFUL. HOW MANY DAYS ARE REQUIRED TO DELIVER THE SAM ) Complaint Number: 2680776

Comments

2 responses to “Product not delivered and Money also not refunded”

  1. Snapdeal Avatar
    Snapdeal

    Dear Anil

    We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 20th September 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.
    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

  2. snapdeal Avatar
    snapdeal

    Dear Anil,

    Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [email protected].

    Regards,
    Snapdeal Online Team

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