force activation of callertune

Location/place: sultanpur

Name of company/service: airtel

My mobile no. is 9956996679
I have some pre activated VAS services but I have deactivated all VAS services by dialing ussd code *121*5#
on 10 sept 2013. Next day I got a message from airtel telling that your callertune service has been renued and rs 30 has been charged for the same. There is no help from customer care regarding this.
I want proper solution along with balance refund.


Comments

2 responses to “force activation of callertune”

  1. Namaste Kaushlendra ,

    This is with reference to your post dated 11 September. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Kaushlendra ,

    This is with reference to your post dated 11 September. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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