wrong deduction of balance

Sep 3, 2013

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Location/place: Rajasthan

Name of company/service: Airtel

I have recharged my airtel no 9950274397 with Rs 46 for 150 MB 3G data on 31.08.13 and I have recd the data successfully. I have used the data for internet on 03.09.13. I am reducing the 3G data continuously while using the net, but at the same time I am also loosing my main balance. Now, I have my data balance is 0.83 MB, against which I have lost my main balance around Rs. 50 to 100 (Even they did not show remaining balance after a call) . Please help me to getting my money back. I have frustrated with airtel mobile service many times. In 198, no customer care executive picking the phone, I don’t know why.
Please help.

Comments

3 responses to “wrong deduction of balance”

Airtel.Presence

September 4, 2013

Namaste Mr. Kumar,
This is with reference to your post dated 03 September 2013.
We would like to acknowledge that we are working to address your query/concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the query/concern effectively.
You can also get in touch with us at [email protected]

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
airtelpresence

September 4, 2013

Namaste Mr. Kumar,

This is with reference to your post dated 03 September 2013.

We would like to acknowledge that we are working to address your query/concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the query/concern effectively.

You can also get in touch with us at [email protected]

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
airtelpresence

September 5, 2013

Namaste Mr. Kumar,

This is with reference to your post dated 03 Sep. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

wrong deduction of balance

Comments

3 responses to “wrong deduction of balance”

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