false charges,refund mony

Location/place: vill-gangajal,po-bishanpur sayed,dist.vaishali

Name of company/service: paytm

Sir, At last ni8 i m recharging with paytm.bt 4 network or side problem my transaction didnt refunded in my no. . . . .so requesting u. . .
Plg refund my last transaction on08802891675