wrong information

Location/place: ankleshwar

Name of company/service: idea cellular enterprises

idea cellular enterprises – wrong information

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User Vinod Patil Shirud on Aug 26, 2013
Dear Sir, I am PATIL VINOD my mobile no. 7359174776 So SIR I have call 12345 (idea customer care) from my permanent no. 9998002520 for 127 recharge .the information given to me by ur representative that i am fully able to recharge 127. benefits of 1GB 3G pack. But benefits not obtain and my balance deducted from my main acount . and when i am calling to representative she says that system is under upgredation. Then I am called after some time talk to dixit kargil sir he says that such type of recharge not available in idea. Such type of hereshment takes place by ur representative . Then I will talk to dipeeka sutar she also gives me wrong information. Now take action as soon as possible .


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One response to “wrong information”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Vinod,

    We wish to affirm that your concern has been acknowledged and your complaint for Recharge has been initiated with us; under reference number 1-37450561766 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Idea Cellular

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