Location/place: NEW DELHI
Name of company/service: AIRTEL
I HAD PURCHASED A DATA CARD ON 17 AUGUST FOR 2550 FOR 3G DATA FREE FOR SIX MONTHS. DESPIT HANDING OVER THE DOCUMENTS , CONTACTING THE DEALER AND CORRESPONDING WITH CUSTOMER CARE THE RESPONSE IS FAR FROM SATISFACTORY. THE COMPANY IS NOT INTERESTED IN RESOLVING THE ISSUE. IT SEEMS I HAVE BEEN DUPED BY DEALERS. CAN AIRTEL PLEASE RESPOND TO THE GRIEVANCE.
Namaste Mr. Sabarwal
This is to inform you that your concern listed on 24 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Sabarwal
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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