Location/place: Banglaore
Name of company/service: Tata Docomo
I had this Tata Docomo number 8147012784 from past 1.5 years. Last month they have sent me the bill of 14000 rupees.
It all started with a message which I have got on 22Jul2013 for the customer ID 913357563 and the bill generated was 5632. On the same day I have got another message for the same customer ID 913357563 for amount 1227. I was suppose to pay it by 24 Jul which I always do and did for this time as well. But then on 23Jul2013 I have another message stating the bill of 8418.13 under my customer ID. Seeing that I immediately called the customer care but the person didn’t say anything much and said my data uses is high and also that I have to pay this much to avoid outgoing bar. I checked my mobile and this is impossible as I always use wifi at home and office and in between how much data one can use. And then on the same day to my surprise they immediately stopped my outgoing.
One amazing thing i would like to mention here that on 02Jul2013 i have got a message from them under customer ID 913352762 to pay bill of 1465.
After 23Jul2013 I have stopped using tata docomo as I was very much frustated with all this. Then the best part happen is the final bill whcih they sent me was 14000 rupees.
I have a question here hypothetically tata docomo has generated a bill of 8000 rupees on 23 and they barred my outgoing; my credit limit is 7000 rupees then from where on earth they have sent me the bill of 14000 rupees?
I would like to say them a big time cheater, fraud and i urge you to help me to get out of this.
Leave a Reply