ricoh printer services problem

Location/place: gazibad

Name of company/service: mobile solution

sir my printer no. t392m410350 complane no. lph `18802 hai

sir mujhe 1half month complane kiye ho gaye h…but mera printer sahi nhi hua

hepline no. se bhi meri koi help nhi hui……………………..plz solve my problem