Bluffed and Abused on asking for service

Location/place: Lakhimpur

Name of company/service: KenStar

I had a terrible experience on demanding service for my KenStar Gas
Water Heater, modeled: GRISHMA (KGG05W1M-GDY) from the
authorized service provider of KenStar named”V.K. Agency, Lakhimpur
(U.P.)\\\\\\\\\\\\\\\”.

Mr. Kuldeep & Sonu, (+91 9026868957, 9389268142, 05872-270079,
8687183163 )the owner of the agency asked me Rs 5000 for the
refurbishment of the a our Water Heater, in-spite it is in warranty
for 2 years. On refusing ti pay money they abused us the product of
KenStar Corporation.

I purchased the KenStar GRISHMA Gas Water Heater last year at
30-10-2011 from Chhabra Electricals. They are also not taking interest
in our need and in-spite asking for the same, money.

When I tried to contact KenStar i didn\\\\\\\\\\\\\\’t found any
official email ID or contact number to complain them.

I feel helpless and bluffed by the company and service provider, that
i say buttom of my heart that KenStar is a FRAUD COMPANY, which is
selling BOGUS PRODUCT and is robbing the common Indian and service
provider of KenStar are the co-partner in their deed.