Laptop Screen have problem

Location/place: Surat

Name of company/service: Lenovo India

Laptop Lenovo G580 59348965 (Ci5-4-500-1gb-Dos)
Laptop LCD screen right side down corner to 45 degree one 6 to 7 inch long about 1 inch broad one flat shadow brighter than screen light. Black shaddow appear if look front side. and from cross view Bright white shadow Very bright light. Company refuse to replace the screen and now they say that this is should be accidental damage. But I know this is fault screen is complete poor quality
I have make complaint code is 13040500145‏


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