compline for Bata shoe company

Location/place: lucknow

Name of company/service: Bata india

I have purchased one Bata shoes from Lucknow in july 2013 in special sale scheme . and within a month its base was damage (manufacturing fault). I have call to Bata customer care department on 12 august 2013. They have noted my complain. Complain No was- 74434. After some time they replied me regret mail and said “ Since this article purchased was under special sale scheme No claim No warranty policy” so can not do any thing.

Kindly suggest the further step.

Br//
Somit


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