Location/place: Obedullaganj
Name of company/service: Tata Docomo
I have a prepaid connection of tata docomo which is 7415675075. And i were have 5Gb (2g) data usage remaining on my phone. But on 10-08-2013 they deduct my data balance and said company gives me 1.5gb (3g) data is given to you by the side of company and your previous plan was deactivated.
Now they give my data as well as my money.
Dear Mr. Nagar,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear Mr. Nagar,
We tried to speak to you personally on your number to understand your concerns regarding balance however, we were unable to contact you, since your call was not answered.
We would like to inform you that there is no discrepancy in your account.
Further, we request you to kindly send a mail to [email protected] for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
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