Location/place: Belaghata, KOLKATA
Name of company/service: Airtel internet service
I am using Airtel’s 1gb monthly 2G pack.Airtel has deducted charges from my main balance without notifying me through the expiry date message for my plan.No one remembers when his plan is going to end in such a busy and hectic day to day schedule,so its duty of airtel to send a message notifying that my plan is going to end in result of which I have been charged heavily for the internet usage after expiry of my plan which from my end was being used because of lack of knowledge that my plan has expired.Please take a strict action against this so that users get notified before expiration of their any plan so that they do not use their main balance in due of scarce knowledge which in turn is being charged heavily.
Thanks,
Tapas pati
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