Dell Monitor Cust Service- Hillarious response

Location/place: Noida

Name of company/service: Dell

I bought a dell monitor which is 4 months old, there is dust within the screen which is obstruction to viewing,
I complained about the same to Dell support, please take a look to their hilarious stupid response.
As per them
1. Dust cannot enter the monitor as they use quality and etc.
2. They cannot address warranty for damage products.

I agree on both points, but what if the product is in excellent condition without even a scratch

Now irony, They still stick to 1st point without even accepting a possibility of defect.

This why I am complaining because u say dust cannot enter the screen and same happened, so is it customer who got unlucky in buying the dell monitor

Guys drop in your views on same any way I will take this to legal.

Lets see
Complaint Number: 880527359