Not getting my phone back

Location/place: Gurgaon

Name of company/service: Xolo Smartphones

Hi,

I am writing from Gurgaon.
I was using Xolo smartphone a700 model. I used this phone for 4 months and then it started giving me problem in earphone speaker.

I submit this phone at their collection centre. I am still having complaint slip with me, with work-order no 310000086684.
Its almost 15 days now and I am not able to hear anything back from them. When I call their customer care center then they say that they don’t have any updated information for this and give useless excuses.

Can anyone help me in this. Thanks.


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